▶ How do I deal with a duplicate transaction?

How do I deal with a duplicate transaction?

Within Scribe, the ability to delete a transaction is not provided, in order to safeguard the completeness of the audit trail.

If there is a need to remove a payment or receipt entry because it is redundant or a duplicate, you should proceed as follows:

1. Edit the transaction via the three dots and 'Edit'.

2. Amend the transaction amount to £0.00. Doing so enables you to reconcile (or 'cash') the entry at your next bank reconciliation without it impacting the bank balance.

3. If you wish, you can add a note to the transaction to clarify the reason for the amendment (for instance, "Entry duplicated").

This procedure effectively nullifies the duplicate transaction without disrupting the continuity of the cashbook, thus maintaining the audit trail.

Note: If the duplicate transaction has already been included within a VAT submission, you will instead need to create a reversing entry.