What are Templates within Scribe Accounts
Templates within Scribe Accounts are predefined document formats that users can access, modify, and customize according to their specific needs. These templates serve as a foundation for creating consistent and professional-looking documents, such as emails, invoices, letters, and more.
The purpose of templates is to provide a standardized format and layout, saving users time and effort by eliminating the need to create documents from scratch for each interaction. With templates, users can easily generate documents with predefined content, styles, and branding elements.
Templates display the System templates, and you can edit them and change them to your needs.
How to Edit a Template within Scribe Accounts
Navigate to menu CRM → Templates
Click onto the three vertical dots next to the template you would like to edit and select "Edit"
Before making changes to a template, make sure to enter a new name for your template. Please note you CANNOT save changes to system templates, but once renamed then you can.
The template editor provides additional features to enhance your editing experience:
-
Rich-text editor: The editor includes a toolbar with standard document editing tools. You can format text, insert images, create tables, and more.
-
Merge tags: Templates support dynamic content, similar to mail merge in Microsoft Word. You have access to merge tags related to the record, such as invoice data, as well as general data like your council address (stored in your council profile).
-
Attached Files: You can upload any files you wish to include with the chosen template. For example, when customising the invoice template, you can choose to include or exclude a PDF copy of the invoice.
Rich-text editor
You will get access to a toolbar, which provides access to standard document editing tools, such as text formatting, inserting images, tables and more.
Merge tags
The templates support dynamic content, which is a bit like mail merge on Microsoft word. You have access to merge tags related to the record (like invoice data), and also general data, such as your council address (stored in your council profile).
Attached Files
You can upload any file that you may wish to have uploaded with the chosen template. If customising the invoice template then clicking onto the word "Invoice" allows you to include (solid blue) or Exclude (White with a blue bar) a pdf copy of the invoice with the template.
Previewing and Testing Template
When you are happy with the changes to your template, and have renamed the template select "Save" where you can then preview your results by selecting a record.
Select Confirm & Save or Close if you have further amendments to make.
Your template can then be selected from the drop-down menu when you send an email.
Note - Basic Customer Name - This prefils the name with either the "Supplier" or "First name, last name details". If you have BOTH a supplier and First Name Last name and ONLY wish to address messages to Dear First Name Last Name, then replace the basic customer name with both tags for First Name and Last Name
Comments
0 comments
Please sign in to leave a comment.