How Can I Correct an Incorrect Cashed Date?
If a bank reconciliation discrepancy arises due to an incorrect 'Cashed Date' selection, the appropriate transactions need to be uncashed and the reconciliation process must be repeated with the correct date. Here's how you can un-cash payments (the process for receipts is the same, but performed on the Receipts screen):
- Navigate to Menu Transactions → Payments and locate the payment you need to un-cash.
- Click on the 3 dots/Edit. Untick the 'Cashed' box and select 'Save'.
- Proceed with the bank reconciliation process again, ensuring the correct 'Cashed Date' is entered.
💡 If there are multiple transactions with an incorrect cashed date, you can un-cash these in bulk using the Bank Edit.
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